Telephone Plans - Business

Business Phone

VoIPex provides a range of business telephone solutions, with solutions catering for those who make very few calls to those who make many calls.

Standard Features

  • Call Waiting - Answer incoming calls when you are already on the phone.
  • Call Forward - Transfer calls from your home phone to another number.
  • Call Back - If a number you have called is engaged you will get a call notifying you of when the number is free.
  • Call Return - Gives you the number of your last unanswered call.

Plan Details

Plan

Monthly Cost

Local Calls

National Calls

Mobile Calls

Line Hunt

Setup Details

Biz Basic

$ 39.95

25c per call

15c per minute

30c per minute

Included Free

Biz Plus

$ 59.95

15c per call

10c per minute

25c per minute

Included Free

Biz Premium

$ 89.95

Free

7.5c per minute

20c per minute

Included Free

Setup Type

Transfer Service

Reconnect Service

Reconnect + Onsite

New Service

Description

Transfer an existing compatible service to Voipex.

Reconnect a service where a previous service existed.

Reconnect a service where a technican needs to attend.

Install a new service where no service existed.

Fee

No charge

$ 55.00

$ 125.00

$ 299.00

Call Cost Details

Local Calls - Local calls are charged on a per call basis at the stated Local Call rate for the plan.

National Calls - Unless otherwise stated National calls are charged on a per minute basis (in 60 second increments), with no connection fee at the stated National Call rate for the plan.

Mobile Calls - Unless otherwise stated Mobile calls are charged on a per minute basis (in 60 second increments), with no connection fee at the stated Mobile Call rate for the plan.

Fair Use Policy

Free Local Calls - Free Local calls based on average of 300 calls per month. Where monthly average is 25% or more greater than the listed average calls per month (calculated over a 3 month period) the following will occur.

  • First Instance will result in a notification being sent advising you are in breach of this Fair Use Policy.
  • Second Instance will result in a notification being sent advising that you are in breach of this Fair Use Policy as well as listing alternate plans more suitable for your usage patterns.
  • Third Instance will result in a notification being sent advising that you are in breach of the Fair Use Policy, alsowe will no longer make the Free Local calls available on your plan and will charge a 15c fee for each Local call.