Bundle Packs - Home

Home Bundle Package

VoIPex provides a range of bundled packages for home users that include phone and broadband services.

Broadband Features

Anti-Virus Scanning - Scanning incoming emails through our mail server for viruses.
UCE Filtering - Filtering of emails to identify and block Unsolicited Commercial Email (spam filtering).

Phone Features

Call Waiting - Answer incoming calls when you are already on the phone.
Call Forward - Transfer calls from your home phone to another number.
Call Back - If a number you have called is engaged you will get a call notifying you of when the number is free.
Call Return - Gives you the number of your last unanswered call.

Plan Details

Plan

Broadband

Included Data

Broadband Speed

Peak Data

Off Peak Data

Shaped Speed

Email Addresses

Web Hosting

Phone

Local Calls

National Calls

National Cap

Mobile Calls

Mobile Cap

Message Bank

Silent Number

Monthly Cost

H - Basic

Internet $29.95

20 GB per month

256/64

10 GB

64/64

1 Email Address

10MB Wordpress

Home $29.95

25c per call

25c per minute

$3 for 60 minutes

40c per minute

$3 for 20 minutes

$5.95 extra per month

$2.95 extra per month

$ 59.90

H - Plus

Internet $59.95

100 GB per month

ADSL2 or 1500/256

50 GB

256/256

1 Email Address

10MB Wordpress

Home $39.95

15c per call

15c per minute

$2 for 60 minutes

35c per minute

$2 for 20 minutes

Included Free

$2.95 extra per month

$ 99.90

Setup Type

Broadband Transfer

Broadband New

Phone Transfer

Phone Reconnect

Phone Reconnect +

Phone New Service

Hardware Options

Budget Wireless Modem

Budget+ Wireless Modem

SOHO Wireless Modem

SOHO+ Wireless Modem

ADSL2+ Line Filter

Description

Transfer an existing broadband service to Voipex

Install a new broadband service.

Transfer an existing phone service to Voipex

Install a new phone where line exists

Install a new phone where onsite required

Install a new phone where no line exists

Description

TP-Link TD-W8950ND ADSL2+ Router, 150Mbps WLAN

TP-Link TD-W8960N ADSL2+ Router, 300Mbps WLAN

Billion 7402GXL ADSL2+ Router, WLAN

Billion 7402GX ADSL2+ Router, WLAN, VPN

ADSL2+ Line Filter\Splitter.

Fee

$ 44.00

$109.00

No Charge

$ 59.00

$125.00

$299.00

Fee

$ 69.00

$ 99.00

$188.00

$238.00

$ 19.00

Contract Length Options

24 Month Contract: Free "Broadband New" and "Phone Reconnect" Setup Types. Save up to $168.00
Early termination for any reason requires balance of contract to be paid. In addition to minimum contract amount a termination fee of $99 applies if contract terminated within 6 months.

12 Month Contract: Free "Broadband Transfer" and "Phone Transfer" Setup Types. Save up to $44.00
Early termination for any reason requires balance of contract to be paid. In addition to minimum contract amount a termination fee of $99 applies if contract terminated within 6 months.

6 Month Contract: No additional benefits.
Early termination for any reason requires balance of contract to be paid. In addition to minimum contract amount a termination fee of $99 applies if contract terminated within 6 months.

ADSL Service Information

Speeds are presented in downstream/upstream format eg: 256/64 represents up to 256kbps downstream/64 kbps upstream.

Off-Peak Period is 1:00am through 7:00am AEST. For all plans the service is shaped to 256kbps/256kbps once data allowance is reached in either Peak or Off-Peak Period. All plans subject to Fair Use Policy & Terms and Conditions. All Internet plans come with 1 Email address & 10MB web space.

Call Cost Details

Local Calls - Local calls are charged on a per call basis at the stated Local Call rate for the plan.

National Calls - Unless otherwise stated National calls are charged on a per minute basis (in 60 second increments), with no connection fee at the stated National Call rate for the plan.

National Call Caps - Where a National Call Cap is in place the cost of the call will be capped at the stated amount within the cap period. Calls which exceed the stated cap period will be charged at the stated National Call rate for the plan.

Mobile Calls - Unless otherwise stated Mobile calls are charged on a per minute basis (in 60 second increments), with no connection fee at the stated Mobile Call rate for the plan.

Mobile Call Caps - Where a Mobile Call Cap is in place the cost of the call will be capped at the stated amount within the cap period. Calls which exceed the stated cap period will be charged at the standard Mobile Call rate for the plan.

Fair Use Policy

Free Local Calls - Free Local calls based on average of 150 calls per month. Where monthly average is 25% or more greater than the listed average calls per month (calculated over a 3 month period) the following will occur.

First Instance will result in a notification being sent advising you are in breach of this Fair Use Policy.
Second Instance will result in a notification being sent advising that you are in breach of this Fair Use Policy as well as listing alternate plans more suitable for your usage patterns.
Third Instance will result in a notification being sent advising that you are in breach of the Fair Use Policy, alsowe will no longer make the Free Local calls available on your plan and will charge a 15c fee for each Local call.

99c National Calls - 99c National Calls based on average of 20 minutes per call. Where monthly per call average is 25% or more greater than the listed per call average (calculated over a 3 month period) the following will occur.

First Instance will result in a notification being sent advising you are in breach of this Fair Use Policy.
Second Instance will result in a notification being sent advising that you are in breach of this Fair Use Policy as well as listing alternate plans more suitable for your usage patterns.
Third Instance will result in a notification being sent advising that you are in breach of the Fair Use Policy, also we will no longer make the 99c National calls available on your plan and will charge a 10c per minute fee for each National call.