 |
 |
Bundled Packs
Business Bundle Packages
VoIPex provides a range of bundled packages for business that include phone and broadband services.
Broadband Features
- Anti-Virus Scanning - Scanning incoming emails through our mail server for viruses.
- UCE Filtering - Filtering of emails to identify and block Unsolicited Commercial Email (spam filtering).
Phone Features
- Call Waiting - Answer incoming calls when you are already on the phone.
- Call Forward - Transfer calls from your home phone to another number.
- Call Back - If a number you have called is engaged you will get a call notifying you of when the number is free.
- Call Return - Gives you the number of your last unanswered call.
Plan Details
Contact Us
Plan
Monthly Cost
Broadband
Broadband Speed
Peak Data
Off Peak Data
Shaped Speed
Email Addresses
Web Hosting
Phone
Local Calls
National Calls
Mobile Calls
Line Hunt
Bonus
Discount
Extra Data
B - Basic
$ 89.90
Broadband
ADSL2 or 1500/256
50 GB
50 GB
256/256
1 Email Address
10MB Wordpress
Phone
25c per call
15c per minute
30c per minute
Included Free
Bonus
not applicable
not applicable
B - Plus
$ 104.90
Broadband
ADSL2 or 1500/256
50 GB
50 GB
256/256
1 Email Address
10MB Wordpress
Phone
15c per call
10c per minute
25c per minute
Included Free
Bonus
$5.00 Discount
not applicable
Setup Type
Broadband Transfer
Broadband New
Phone Transfer
Phone Reconnect
Phone Reconnect +
Phone New Service
Description
Transfer an existing broadband service to Voipex
Install a new broadband service.
Transfer an existing phone service to Voipex
Install a new phone where line exists
Install a new phone where onsite required
Install a new phone where no line exists
Fee
$ 44.00
$109.00
No Charge
$ 59.00
$125.00
$299.00
Contract Length Options
24 Month Contract: Free "Broadband New" and "Phone Reconnect" Setup Types. Save up to $168.00
Early termination for any reason requires balance of contract to be paid. In addition to minimum contract amount a termination fee of $99 applies if contract terminated within 6 months.
12 Month Contract: Free "Broadband Transfer" and "Phone Transfer" Setup Types. Save up to $44.00
Early termination for any reason requires balance of contract to be paid. In addition to minimum contract amount a termination fee of $99 applies if contract terminated within 6 months.
6 Month Contract: No additional benefits.
Early termination for any reason requires balance of contract to be paid. In addition to minimum contract amount a termination fee of $99 applies if contract terminated within 6 months.
ADSL Service Information
Speeds are presented in downstream/upstream format eg: 256/64 represents up to 256kbps downstream/64 kbps upstream.
Off-Peak Period is 1:00am through 7:00am AEST. For all plans the service is shaped to 256kbps/256kbps once data allowance is reached in either Peak or Off-Peak Period. All plans subject to Fair Use Policy & Terms and Conditions. All Internet plans come with 1 Email address & 10MB web space.
Call Cost Details
Local Calls - Local calls are charged on a per call basis at the stated Local Call rate for the plan.
National Calls - Unless otherwise stated National calls are charged on a per minute basis (in 60 second increments), with no connection fee at the stated National Call rate for the plan.
National Call Caps - Where a National Call Cap is in place the cost of the call will be capped at the stated amount within the cap period. Calls which exceed the stated cap period will be charged at the stated National Call rate for the plan.
Mobile Calls - Unless otherwise stated Mobile calls are charged on a per minute basis (in 60 second increments), with no connection fee at the stated Mobile Call rate for the plan.
Mobile Call Caps - Where a Mobile Call Cap is in place the cost of the call will be capped at the stated amount within the cap period. Calls which exceed the stated cap period will be charged at the standard Mobile Call rate for the plan.
Fair Use Policy
Free Local Calls - Free Local calls based on average of 300 calls per month. Where monthly average is 25% or more greater than the listed average calls per month (calculated over a 3 month period) the following will occur.
- First Instance will result in a notification being sent advising you are in breach of this Fair Use Policy.
- Second Instance will result in a notification being sent advising that you are in breach of this Fair Use Policy as well as listing alternate plans more suitable for your usage patterns.
- Third Instance will result in a notification being sent advising that you are in breach of the Fair Use Policy, alsowe will no longer make the Free Local calls available on your plan and will charge a 15c fee for each Local call.